If you've been scammed,
you have next steps.
Act promptly, preserve evidence and use official support channels. You do not need to handle the situation alone.
What to do next.
The best next step depends on what happened. Prioritise financial security and immediate safety.
If money was taken, act quickly
Contact your bank or payment provider using its official app or number. In India, call 1930 promptly for financial cyber fraud and report through the official portal.
Secure affected accounts
Change compromised passwords from a trusted device, secure your email first, enable multi-factor authentication and sign out unknown sessions.
Save evidence
Keep emails, screenshots, phone numbers, profile links, URLs, transaction IDs and a simple timeline. Do not edit originals if you can preserve them safely.
Report through official channels
Use the official cybercrime portal, follow its current instructions and save your acknowledgement details for future reference.
Watch for recovery scams
Be wary of people promising guaranteed refunds for an upfront fee or asking for OTPs, PINs, passwords or remote access.
National helpline: 1930
Contact the helpline promptly and use the official portal to report.
If there is immediate danger, contact local emergency services. This page offers general educational guidance and does not replace official instructions or professional advice.